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(401) 603-0032

[email protected]

OptiTech, OptiPay, & OptiVoice
OptiTech, OptiPay, & OptiVoice
Services

Revolutionizing IT: Services That Empower Your Business

Discover Our Powerhouse Services: OptiTech for Seamless IT, OptiPay for Secure Payments, and OptiVoice for Advanced Communication.

IT Help Desk Support

Providing 24x7x365 prompt, expert support to resolve issues and keep your operations running smoothly.

IT Managed Services

Comprehensive Services designed to optimize performance, enhance security, and support your business growth.

Credit Card Processing

Reliable credit card processing services with approvals in as little as 2 hours for secure and efficient transactions.

UCaaS/VoIP/Phone/Mobile

From UCaaS and VoIP to office and mobile solutions, we provide all the services you need to stay connected.

Network & Security

Complete network installation, repairs, security, and IP surveillance installation, we've got you covered.

Web Design & SEO

Expert web design and SEO services to enhance your online presence and drive business growth.

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Help Desk Solutions

24x7x365 Support

Our Help Desk Solutions offer reliable, 24/7 support to keep your business running smoothly. From troubleshooting technical issues to resolving software and hardware problems, our expert team is here to assist you every step of the way. We provide quick responses to your inquiries, manage support tickets, and ensure that your staff has the tools they need to stay productive. Whether it’s remote assistance or on-site support, we’re dedicated to delivering fast, effective solutions to keep your operations on track.

Server, Network & Firewall Administration

System Administration Services

We provide comprehensive server, network, and firewall administration to ensure your systems run smoothly and securely. Our services include server maintenance, installation, and repair, as well as managing network performance and connectivity. We also handle firewall configurations and monitoring to protect your network from threats, ensuring a stable and secure IT environment. Whether you’re managing day-to-day operations or planning for future growth, we keep your infrastructure reliable and efficient.

TELCOM, Mobile & Remote

We offer expert support for all your telecom and communication needs. Our services include troubleshooting and maintaining telecom equipment, programming and managing Public Safety radio systems, and upgrading and repairing data processing and office systems. We ensure seamless connectivity for mobile units with wireless modems and mobile connectivity solutions. Additionally, we handle mobile phone and tablet support, manage equipment stock, and recommend upgrades or replacements as needed. Our goal is to keep your communication systems running smoothly and efficiently.

Technology Procurement & Vendor Management

We specialize in managing the acquisition of computer systems, communications equipment, office systems, and related hardware and software. Our services include recommending and procuring technology solutions to meet your company’s needs, negotiating with vendors, and managing contracts. Fluent in MPA and GSA compliance, we ensure all procurement activities adhere to State and Federal guidelines. Our team stays up-to-date with the latest developments in technology, suggesting innovations for future systems. We ensure all systems are thoroughly tested before implementation and work to minimize expenses while maintaining high service reliability. Additionally, we handle technology budgeting, vendor communications, troubleshooting, and the procurement of PC hardware and software upgrades.

Inventory & Asset Management

We manage and track all contracts, fixed assets, and equipment for your organization. Our services include regular physical inventories to ensure accuracy, tagging and identifying equipment, and verifying report details. We handle inventory adjustments, submit monthly activity reports, and track grant purchases separately if applicable. Additionally, we maintain comprehensive records of all assets and contracts, providing detailed listings as needed. Our goal is to ensure accurate inventory management and efficient asset tracking for your organization.

Web Services & Analytics

We offer a full suite of web services and analytics solutions to enhance your online presence and optimize your data. Our services include:

  • Crystal Reports: Generate detailed and actionable analytics for informed decision-making.
  • Crime Mapping & Reporting: Maintain and update crime mapping systems and online reporting tools.
  • APRA Requests: Efficiently process and manage public records requests.
  • Website Development: Build and maintain websites with a focus on design, functionality, and user experience.
  • Search Engine Optimization (SEO): Optimize your website to improve search engine rankings and visibility.
  • Digital Marketing: Develop and manage targeted digital marketing campaigns.
  • Social Media Management: Oversee and enhance your social media presence to engage with your audience effectively.

Our goal is to provide comprehensive web solutions that drive success and growth for your organization.

PHONE:

(401) 603-0032

LOCATION:

East Providence, RI